16:46, Thursday 5th December 2024
Terms & Conditions
1. Appointment Booking
• A valid contact number and email address are required when booking appointments to ensure smooth communication.
• A non-refundable deposit may be required to secure your appointment. This will be deducted from the total cost of your service.
2. Cancellation & Rescheduling Policy
• Cancellations made less than 24 hours before the appointment will incur a charge of 50% of the booking value.
• No-shows will be charged 100% of the booking value.
• Rescheduling is permitted with at least 24 hours’ notice, subject to availability.
3. Late Arrivals
• Clients arriving more than 10 minutes late may need to reschedule their appointment, and a late cancellation fee may apply.
• Timely arrivals ensure that you receive the full service without impacting other clients’ bookings.
4. Refunds
• No refunds will be provided for completed services or for deposits in the event of cancellations.
5. Health & Safety
• Please inform us of any medical conditions, allergies, or sensitivities prior to your appointment to ensure a safe and effective service.
• We reserve the right to refuse service if a treatment is deemed unsuitable for the client’s health or safety.
6. Children & Guests
• To maintain a relaxing environment, we kindly ask that you do not bring children or additional guests to your appointment.
7. Retail Purchases
• Retail product purchases are final, except in cases of a product fault.
8. Promotions & Discounts
• Promotional codes must be entered at the time of booking or purchase and cannot be applied retroactively.
• Offers cannot be combined unless explicitly stated.
By booking an appointment, you agree to these Terms & Conditions. Thank you for choosing The Beauty Rooms!
